FAQ

We are able to ship orders to the following countries: Australia, Austria, Bahrain, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Italy, Japan, Liechtenstein, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Northern Ireland, San Marino, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States

We never repackage the products. Products are shipped in the original packaging with any safety seals intact.

Some manufacturers operate multiple manufacturing facilities around the world and the packaging can differ between each plant. e.g. US manufactured products may be packaged in bottles compared to UK packaged product in blister strips in a box. These differences are packaging only and do not affect the product. The photo we show of the product is what you are going to receive. You can click on the photo to get a larger view.

Please be assured that the products are of the highest quality and only purchased from reputable sources.

We offer both brand name products and generic alternatives. We clearly indicate which products are generic. Generic medications can offer some savings. We only supply generic medications that are manufactured in FDA approved manufacturing facilities.

Many generics come from India and we only purchase from FDA approved manufacturers there. For example Cipla and Ajanta Pharmaceuticals are listed on the New York stock exchange and would be the largest manufacturers of generics in the world.

Everything you submit to our company is done through SSL, which means that all your information is encrypted and confidential. We maintain our SSL to ensure that your privacy is guaranteed! Once your order is placed, your private information is encrypted in our database and accessible only to key staff and the pharmacy responsible for fulfilling your order. At no time is your information accessible by any party not involved in the fulfillment of your order. We do not sell, rent, or give away for free any information you provide us. Your order will always arrive discretely packaged to the name and address provided.

BrandRX is one of the world’s longest standing online pharmacies established in 2005. We have supplied hundreds of thousands of customers worldwide. We are trusted and praised in many health forums and blogs for our reliable service and genuine brand products.

A good place for genuine customer comments is at onlinepharmacyreviews.org and pharmacyreviews.md.

More information about us can be found on our About Us page.

BrandRX is dedicated to customers who seek professional medical guidance from a qualified medical practitioner and who through a consultative process with their practitioner obtain a valid prescription for their medical needs. We only supply authentic medications and we do our best to bring you the trusted brands at a lower price.

We accept orders via email or online. For online ordering, please follow these instructions:

If paying by bitcoin, you must complete your purchase via our website.

If you know the product you need then using the search box on any web page is the easiest way to find products. You can search on the product name, active ingredient or manufacturer. Another good way to find products is to choose a category from the list at the left of the page.

To select goods you can click on the “add to cart” button. This will add the goods to your shopping cart. After you have selected the goods you wish to order, you can place your order by proceeding to the checkout by clicking the “Checkout” button.

You will then be updated with a confirmation of your order by e-mail. You will receive this immediately after placing your order. If it does not arrive promptly, please check your SPAM or junk email folder in case it has been detained there. If so please add BrandRX to your white list or safe sender list.

We accept Money Gram, Western Union, Bitcoins. For larger orders (more than $1,000 USD), we also consider the use of a Wire Transfer/ Check/ Money order however you should contact us Click for Mail before placing such an order.

Bitcoin is our most preferred payment method because of its speed, security reliability and simplicity. When you pay by bitcoin, we will ship your order immediately without any delay.

If you are considering being a regular shopper with us then you’ll love how easy it is to make bitcoin payments and save on bank wire fees. See here for more information.

No but we recommend you do. If you are a first time shopper with us you have the choice when going through the checkout to remain an anonymous customer or to create an account. The choice is yours but there are some worthwhile convenience options and privileges become available to you if you create your account.

If you choose to remain anonymous then your details will not be saved so next time you shop you will need to enter your name and address information again. On future revisits you will not be able to see your order status, or do a one click repeat order next time.

To create an account all you have to do is enter a password at the end of the checkout process and that is it. Your details will be there next time you shop as long as you use that same email address and password that you created the account with. If you don’t want to use a password then you are probably better off being an anonymous customer.

With an account the next time you shop, checkout is much faster; just add to the cart and checkout. Once you enter your email address and password then your address information will load automatically. All you need to do is add your credit card information as we don’t store that and click Complete Order.

If you have an account you can see your past order history and the shipping status for each order. To save time you can click on any one of those to make a re-order.

All our products are genuine and only from the named manufacturers. We only purchase brands that produce these products in FDA approved manufacturing facilities.

We do not substitute products without consulting you first. What you choose on our website is exactly what you get. We keep our product information and photos up to date and we also state the expiry date.

NO! We are not a medical center nor are we medically qualified. We will not advise or recommend. The medications you take should be those prescribed by your qualified medical professional after a consultation. The information listed on the website is to be used as general information only and is not a substitute for professional medical services or advice. The onus is placed on the customer to be responsible for their own health issues. Please seek the advice of a medical professional if you have any questions regarding suitability etc. PRIOR to placing an order.

We only ship from Istanbul, a major city in Turkey that straddles Europe and Asia across the Bosphorus Strait.

BrandRX is in business since 2005, our mission is to enforce consumer safety and confidence when they purchase their medications online. You will notice that all the pages which accept personal information are secure (SSL Certificate by CloudFlare) pages. A secure page means that the information transmitted through such pages is encrypted before transmission over the internet. You can thus try our service in confidence that you will always get what you pay for or your money back, guaranteed. We invite you to do your own due diligence on our company and suggest you start with our client testimonials or a search on the internet. Almost 50% of our new customers come from referrals of existing customers, try us once and you will see why we are the best online pharmacy.

Not sure what to order? FREE Sample Pills are available. Dismiss